Quick answer
Check the baggage allowance shown for your itinerary and confirm it with Lufthansa’s baggage tools. Route, fare, cabin, status, and operating airline can matter. For a missing or damaged bag, report directly through the airline’s baggage process.
Read the allowance in your booking
Check each traveler’s confirmation rather than relying on a general statement about economy or business class. Record the included pieces, weight, and size limits. Distinguish a cabin bag, a personal item, and checked baggage; permission for one does not automatically include the others.
For journeys involving other airlines, review the rules shown with the ticket and confirm special items with the operating carrier. Airline baggage pages are the source for current restrictions.
Before buying an extra bag
Know the bag’s approximate packed size and weight, the flights you are taking, and whether you are paying for one direction or the entire trip. Ask for the complete price and retain proof of purchase.
Sports equipment, musical instruments, mobility equipment, and travel with animals have distinct handling requirements. Describe the item accurately and confirm acceptance before arriving at the airport.
If your bag does not arrive
Contact the airline’s baggage service promptly and keep the report reference and baggage tag. Record a clear description of the bag and accurate delivery contact details. Save receipts for any necessary expenses and use the official claim process for eligibility and deadlines.
This independent assistance number is not a baggage tracing desk. We cannot locate a suitcase, change an airline tracing record, or authorize baggage compensation.
Pack with the flight in mind
Review the current restrictions on batteries, electronics, liquids, and dangerous goods before packing. Keep essential documents and items you need during a delay accessible, subject to the relevant security and airline rules. Recheck any unusual item rather than assuming a previous trip’s rules still apply.
Have these details ready
- Route and all operating airlines
- Fare and baggage shown on the ticket
- Bag size, weight, and number of pieces
- Baggage report reference if already reported
Common questions
Does every Lufthansa economy ticket include a checked bag?
Do not assume so. Check the allowance for your particular fare and itinerary.
Can this phone number track my lost luggage?
No. Contact the operating airline’s official baggage service and use the reference from your baggage report.
Sources reviewed October 3, 2026. Airline conditions can change; verify the rules for your ticket with the issuer. This page is independent guidance.